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  1. #1
    Junior Member
    Join Date
    Mar 2018
    New York

    Talking How to get customers to write reviews for products on eCommerce Store

    10 ways to get customers to write product reviews:
    Do your homework. Make sure your retail store has a presence on all of the major social sites that shoppers look at to read reviews or create reviews of your business. Start with the major one first, Google. Go here and search for your businesss name. If you see Is this your business? it means you havent claimed it, so fix that fast by following their instructions. Beyond Google, consider obvious sites like Facebook, Yelp, and also Bing and Yahoo.
    How to get customer reviews for retailMake it easy for them. As I left Heathrow airport customs, they had this simple machine which sought to easily let them know customers experience. In an email to your customer, you can do the same. Just keep it simple.

    Reward them. Zappos hands out 100 points or about $10 credit to those who write a review. Offer incentives to gather reviews - especially at the start. Notice Im not saying to pay for a review. You want reviews to be authentic and from people who really purchased and used the product from your store. Consider offering points in your customer loyalty program or entries in a quarterly drawing.

    Send a follow-up email. Etsy sends a text message or email asking buyers to write a review. They reported to the WSJ that 25% of purchases result in a review as a result.

    Ask quickly but not too quicklyafter purchase. Those online,post-checkout popups are annoying. Imagine leaving the counter of a store with your purchase and someone jumps in front of you to ask you for a review. Dont do something similar on your website but do send that email the same day.

    Ask for help. In your email newsletters, you can add a Help with a Question section to get purchasers to respond to your most popular shopper questions. Highlight these answers on your stores homepage next to the product.

    Survey them.
    Three to five simple questions is easy. Stars as answers are also easy. A blank text box will seem like work, and you wont get any responses.

    Tell reviewers exactly what you want. If you want longer answers rather than stars, give a 2-point review worded exactly like this, Please review your purchase and:

    Tell shoppers why you bought the product
    Did it do what you wanted and would you shop with us again?

    Make it mobile first. Your text and surveys must be responsive so they adapt to different size screens. Designing mobile first makes all the difference in getting customers to respond.

    Habitually thank every reviewer. Monitoring your reviews once a week might seem anal-retentive, but you need to know what is being said at all times. Make the task a Sunday morning query of review sites. In 5-10 minutes youll easily be up to date and can thank any and everyone who reviews you with one or two personal sentences that speak to what they wrote. A simple thumbs up wont do here.
    Use smart review extension

    See also, Online Reputation: How to Monitor and Respond to Customer Reviews

    In Sum
    The more reviews a product or business has, the more trustworthy the reviews for the retailer will be. That in turn gives shoppers who first discover your brand online trust you'll have what they need, and give you higher retail sales.

    The easiest thing you need to do to get more customer reviews is to simply ask in a timely manner. The more reviews customers make of your products and your business, the more loyalty they will have for you.how to get online reviews

    That plays big when youre trying to compete with online retailers who use customer ratings and reviews extensively.

    And if you want to have fun with your reviews - even if theyre bad, consider doing what this pub did.
    Last edited by daniel_anthony; 03-28-2018 at 03:35 AM.

  2. #2
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  3. #3
    Most of the people give their feedback about products that how they feel about a product. It may be positive or negative

  4. #4
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  5. #5
    Junior Member
    Join Date
    Mar 2018
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  6. #6
    You want review to be genuine and from populace who actually purchase and use the manufactured goods from your store. Consider present points in your client devotion program or entry in a magazine drawing.



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