Our internal numbers definitely show a drop in page views, pages per visit, and bounce rate on that date. Oddly enough, the number of visits / unique visitors didn't change at all. For what it's worth, we didn't make any changes to our products on or around that date.
We saw the numbers return to previous levels immediately after Christmas.
Andrew, didn't dsIDXpress listing detail pages used to automatically forward to the mobile version for mobile visitors? That's not happening now. If that's the case, that would certainly explain the precipitous drop in mobile visitors.
Hope that helps.
I just checked, and I DO have the redirect script in the page template I use for my dsIDXpress pages. However, I see the script I have installed is different than the one provided in the control panel. I guess I'm using an old one? Swapped it out and now it's working again. I guess that explains it!
Hm, weird. We haven't ever had a "broken" version of the script code in our dashboard as far as I'm aware and so I'm not sure what happened there.
Our redirect code is smart enough to figure out what type of page the visitor is on and redirect them appropriately. Results page visits will be redirected to the results view in the mobile IDX (subject to the filtering issues we've been talking about), and detail page views will be redirected to that same property in the mobile IDX.
Yeah, it's working now, except for on custom links based on a polygon shape. I know they fixed some stuff on dsSearchAgent for polygons. (The email updates weren't respecting polygons, but now they are.) But the mobile redirect is still not respecting polygons. Hopefully that will get fixed soon.