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  1. #1

    IDXpress continuously reloading

    Hi,

    I tried googling/searching the forum but couldn't find anything about this problem.

    I'm working on a client's site where I've activated/installed the DSxpress plugin but whenever I visit a /idx/ url it doesn't load properly. It loads, then stops, then reloads continuously and it also appends ?idx-d-SortOrders<0>-Column=DateAdded&idx-d-SortOrders<0>-Direction=DESC on the back of all /idx/ urls.

    There are no errors in the wordpress backend and the Diagnostics says Yes to everything.

    Here's the page in question so you can see what I'm talking about: henderson-foreclosures.com/idx/

    Is there some type of conflict with another plugin? I've used this IDX plugin before on a different site and never had a problem.

    Thanks for your help

  2. #2
    Junior Member
    Join Date
    Jan 2013
    Location
    Sugar Land, TX
    Posts
    20
    Not sure what is causing this, but I blocked Java script and was able to stop the behavior.

    Hope this leads to a fix.

  3. #3
    Super Moderator
    Join Date
    Mar 2011
    Location
    Bellevue, WA
    Posts
    769
    Quote Originally Posted by omurphy27 View Post
    Hi,

    I tried googling/searching the forum but couldn't find anything about this problem.

    I'm working on a client's site where I've activated/installed the DSxpress plugin but whenever I visit a /idx/ url it doesn't load properly. It loads, then stops, then reloads continuously and it also appends ?idx-d-SortOrders<0>-Column=DateAdded&idx-d-SortOrders<0>-Direction=DESC on the back of all /idx/ urls.

    There are no errors in the wordpress backend and the Diagnostics says Yes to everything.

    Here's the page in question so you can see what I'm talking about: henderson-foreclosures.com/idx/

    Is there some type of conflict with another plugin? I've used this IDX plugin before on a different site and never had a problem.

    Thanks for your help
    Hi Ollie,

    I did notice that you sent in a Ticket regarding this issue as well so I replied to that with some instructions to start troubleshooting this issue. I will keep all correspondence through that Ticket to make sure that we're following up with that in a timely manner but once we find out for sure what's causing the issue, I will post the fix to the Thread so that others know what caused it.

    Let me know if you did not receive my reply, but you should see that there on your end.
    David Rodriguez
    Support: 877.348.7654 Ext.3
    Website | Blog | Help Desk | Forum | Submit A Ticket

  4. #4
    Super Moderator
    Join Date
    Mar 2011
    Location
    Bellevue, WA
    Posts
    769
    Quote Originally Posted by omurphy27 View Post
    Hi,

    I tried googling/searching the forum but couldn't find anything about this problem.

    I'm working on a client's site where I've activated/installed the DSxpress plugin but whenever I visit a /idx/ url it doesn't load properly. It loads, then stops, then reloads continuously and it also appends ?idx-d-SortOrders<0>-Column=DateAdded&idx-d-SortOrders<0>-Direction=DESC on the back of all /idx/ urls.

    There are no errors in the wordpress backend and the Diagnostics says Yes to everything.

    Here's the page in question so you can see what I'm talking about: henderson-foreclosures.com/idx/

    Is there some type of conflict with another plugin? I've used this IDX plugin before on a different site and never had a problem.

    Thanks for your help
    Hello!

    I hadn't received a response from your regarding this issue through the Ticket that you sent in or through the open Thread so I just wanted to see if you were still having issues or not. Based on the notes that Jeff provided below, it sounds like you have a conflict of JavaScript that is running on your Site.

    Please feel free to reply to the open Ticket or Thread if you're still having issues so we can test it out further.
    David Rodriguez
    Support: 877.348.7654 Ext.3
    Website | Blog | Help Desk | Forum | Submit A Ticket

  5. #5
    It looks like the error that is being generated may be related to JQuery conflict within your Website. Our Plugin uses JQuery that is installed through WordPress and when another Plugin is installed that runs the JQuery script and the script is another version than the one installed with WordPress, it will cause functionality issues.
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  7. #7
    Senior Member
    Join Date
    Jun 2017
    Posts
    98

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