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Results 1 to 9 of 9
  1. #1

    Contact form not working for 3 days now!

    over 3 days without receiving any inquiries I started researching why and realized the contact form is not working... see the below page for instance and try to submit a contact form see what happens...

    Last edited by gvidano; 03-26-2013 at 09:28 AM.

  2. #2
    Senior Member
    Join Date
    Dec 2010
    Atlanta, GA
    Looks like you have several errors on your page. Screenshot. I'm guessing it's a jquery issue.

  3. #3
    Quote Originally Posted by Mike McGee View Post
    Looks like you have several errors on your page. Screenshot. I'm guessing it's a jquery issue.
    Thanks for your reply Mike, this is so frustrating.. I did not really do any changes to my site at all and all of a sudden it stopped working.. I'll try deactivating plugins and start from there. Thanks again.

  4. #4
    OK, I figured it out.

    The problem is when using a CDN (content delivery network).

    I am using MAX CDN to speed up my site in conjunction with W3TC plugin. When I deactivate the option to use a CDN in the W3TC plugin settings page the form works ok. When I activate the option the forms does not work....

    Does Diverse Solutions have any input regarding this? CDN's are becoming a pretty popular thing for larger sites so it would be nice for the plugin to work in conjunction.

  5. #5
    I am working with MAX CDN support to try and find a solution to this but searching thru the forums I found another person that was having this same problem (and solved it working around the problem) but it seems that Diverse Solutions programming was looking into this... are there any updates?

    Here is the forum post I am referring to:


    My website's contact form also returns the "Please correct: undefined" message when a form is sent.

    Have you guys tested your plugin with any content delivery networks at all? It would be great if it was compatible as CDN's greatly improve website performance.

  6. #6
    Nevermind, I worked it out with MAX CDN support team.

  7. #7
    Super Moderator
    Join Date
    Mar 2011
    Bellevue, WA

    I'm glad to hear that you were able to get this resolved in conjunction with the 3rd Party Plugin that was causing the issue. I apologize for the late response on my end, I have been out of the Office for the past week.

    If you continue to have issues or if you have any other questions or concerns, please feel free to let me know.
    Support: 877.348.7654 Ext.2
    Website | Blog | Help Desk | Forum | Submit A Ticket

  8. #8
    Junior Member
    Join Date
    Dec 2017
    77 Water Street,Suite 7000 New York, NY 10005
    In my website also i face the same issues now its cleared.
    First check in server your giving mail id same as current receiving mail id or not
    If its not place new wated receing mail id.
    Let me know its working or not
    Kasiratnam is a marketing specialist and interest in reading novels.
    Read my blogs best way to find a job and Freelance Marketplace

  9. #9
    Junior Member
    Join Date
    May 2017
    Ho Chi Minh
    I think because email configuration is not in the right way. Should check that.



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